Legacy ID:KA344330

Section I: Downloading patches from the FTP site via a web browser

Select the patch to download from the following links. When the browser prompts you choose to Save the file to disk (rather than open it). This will download the patch package to the location you selected.
 

Perform version 7.5.10

Perform version 7.4.15

Alternate platform patch packages

Linux patch packages for alternate platforms

Section II: Downloading patches from the FTP site via command line FTP

Start an ftp session to ftp.bmc.com:

 

The FTP login prompt should appear.

 

Log in as "anonymous".

 

Use your email address for your password.

 

Change to the appropriate directory. Patches are in sub-directories based upon the OS vendor (Solaris, HP-UX, Windows, ...) and Product version (6.6.10, 7.1.01, ...).

 

Change to binary mode:

 

Select the appropriate patch package for download.

Perform version 7.4.10 and earlier patch packages have the following naming convention:
 

• pp_[V.V.VV]_[console|agent]_patch_[arch].###.tar.Z

Perform version 7.5.00 patch packages have the following naming convention:
 

• bpa[console|agent]_[arch]_[V.V.VV]_[console|agent]_patch_###_with_installer.tar

Where:
 

• [V.V.VV] is the Perform version (for example 7.4.10, 7.5.00, ...)
• [console|agent] is 'console' for a console patch set (which contains patches for files only installed on the managing node) or 'agent' for an agent patch set (which contains patches for the agent component of Perform)
• [arch] is the machine architecture of the package (for example: Solaris, HP-UX, AIX, Tru64, Windows, ...)
• ### is either the patch number or 'latest'. Both the numbered patch and the patch marked 'latest' should be the same package. They are uploaded as separate packages to allow a static download location for when patch packages are referenced in a Technical Bulletin

So, the latest PATROL Perform version 7.4.10 console patch for Solaris will be called:
 

• pp_7.4.10_console_patch_Solaris.latest.tar.Z

The latest PATROL Perform version 7.5.00 console patch for Solaris will be called:
 

• bpaconsole_solaris_7.5.00_patch_latest_with_installer.tar

Run "quit" to exit the ftp utility.

 

At this point the patch package should have been downloaded and can now be installed.
 

Section III: Beginning patch installation

Perform version 7.5.00 and later on UNIX

Extract the appropriate patch or patches into a temporary directory using the following commands:

where 'bpa[console|agent]_[arch]_[V.V.VV]_[console|agent]_patch_###_with_installer.tar' is the name of the patch package.

Once extracted, install the patch according to the directions in the README.bpa[console|agent]_[arch]_[V.V.VV]_[console|agent]_patch_install.txt file available from the extracted patch package.
 

Perform version 7.5.00 and later on Microsoft Windows

On a machine capable of extracting a .zip file double-click the .zip file to unzip and save the patch.

Install the patch according to the directions in the README.INSTALL.bpa[console|agent]_[arch]_[V.V.VV]_latest_patch.txt file available in the same directory as the patch package on the BMC FTP site.
 

Perform version 7.4.10 and earlier on UNIX

Uncompress and extract the appropriate patch or patches into a temporary directory using the following commands:

where 'pp_[V.V.VV]_[console|agent]_patch_[arch]_latest.tar.Z' is the name of the patch package.

Once extracted, install the patch according to the directions in the README.INSTALL.bpa[console|agent]_[arch]_[V.V.VV]_latest_patch.txt file availablein the same directory as the patch package on the BMC FTP site.
 

Perform version 7.4.10 and earlier on Microsoft Windows

On a machine capable of extracting a .zip file (all Windows XP or 2003 machines, Windows 2000 and earlier with a 3rd party utility such as WinZIP) double-click the .zip file to unzip and save the patch.

Install the patch according to the directions in the README.install.win.txt file available from the extracted patch package.

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