When attempting to discover a new Control-M Agent, the error message "Control-M Server is not authorized for this Agent" is received - INCLUDES VIDEO
Knowledge Article
When attempting to discover a new Control-M Agent, the error message "Control-M Server is not authorized for this Agent" is received - INCLUDES VIDEO
When attempting to discover a new Control-M Agent, the error message "Control-M Server is not authorized for this Agent" is received
Control-M/Agent for UNIX and Microsoft Windows
Control-M/Agent for UNIX and Microsoft Windows
All versions of Control-M/Agent for UNIX and Microsoft Windows
Symptoms: - When attempting to discover a new Control-M Agent, the error message "Control-M Server is not authorized for this Agent" is received
The Control-M Agent is not configured with the correct Authorized Control-M Server name
The following video demonstrates this solution:
Solution: - Follow these steps to set the correct Authorized Control-M Server name within the Agent agent configuration
- If the Agent runs on Windows: 1. Open a CMD window on the machine where the Agent runs 2. Execute the ctmagcfg command 3. In the settings menu select option 4 Authorized Control-M/Server Hosts 4. Type the new Control-M Server name the Agent must point to 5. Save the changes and exit
- If the agent runs on Unix or Linux: 1. Open a shell prompt on the machine where the Agent runs 2. Execute the ctmagcfg command 3. In the settings menu select option 4 Authorized Control-M/Server Hosts 4. Select option 1 Add new Host Name, and type the new Control-M Server name 5. Select option 2 Delete Host Name and select the old Control-M Server name, to delete this entry from the Agent settings 6. Repeat step 4 or 5 for each Authorized Server that will be added or removed 7. Save the changes and exit
Control-M/Agent for UNIX and Microsoft Windows
Control-M/Agent for UNIX and Microsoft Windows
All versions of Control-M/Agent for UNIX and Microsoft Windows
Control-M/Agent for UNIX and Microsoft Windows
Control-M/Agent for UNIX and Microsoft Windows
All versions of Control-M/Agent for UNIX and Microsoft Windows