The TrueSight Capacity Optimization (TSCO), TrueSight Gateway Server, and TrueSight Capacity Optimization Agent products follow a standard patch release model where there will be a period formal patch release (Fix Pack/Cumulative Patch) made available via the Electronic Product Distribution (EPD) site and a more frequent Cumulative Hot Fix (CHF) release made available for the FTP site to facilitate a more rapid release of fixes to field without the overhead associated with a formal patch release.

The following table covers some of the key points regarding different types of patches for supported versions of TSCO:
 

Patch Type	Typical Release Schedule	Technical Bulletin	QA Testing	Released Via	Includes Installer?
Version 20.02.02 and later components If you are on 20.02.00 or 20.02.01 please download and deploy the 20.02.02 Patch to receive all fixes for those versions.
Service Pack	As Required	Yes	Full QA	EPD	Yes
Fix Pack/Patch	As Required	Yes	Full QA	EPD	Yes
Version 11.5 and later components
Service Pack	As Required	Yes	Full QA	EPD	Yes
Fix Pack/Patch	As Required	Yes	Full QA	EPD	Yes
All versions
Cumulative Hot Fix	Monthly	No (Text README)	Developer Unit Testing / Automated Regression Testing	FTP	Yes
Hot Fix	As Required	No (Text README)	Developer Unit Testing	FTP	Maybe

With the TrueSight Capacity Optimization (TSCO) version 10.0 and later product suite there will be two types of patches typically made available:

• Fix Pack (FP)
• Cumulative Hot Fix (CHF)

The Fix Pack follows the same behavior as the former Cumulative Patch packages that have been made available for the last several releases.  A Fix Pack can be installed on top of the base release of the product, any prior fix pack version in that release series, or any prior Cumulative Hot Fix (CHF).  CHF packages will also accumulate fixes from the base release meaning they can also be installed on top of the base release of the product, any prior fix pack version, or any prior Cumulative Hot Fix release.  This means that all released patches are an accumulation of fixes from the base product release and thus can be installed on top of any prior released patch package already installed in the environment.

The Feature Pack follows the same behavior as the former Service Pack packages.  A Feature Pack can be installed on top of the base release of the product, any prior fix patch version in that release series, or any prior Cumulative Hot Fix (CHF).  After a Feature Pack has been released, future CHF packages will be accumulated from the latest Feature Pack version for that release.  When a Feature Pack is released for TSCO that becomes the base supported release for that version.  That means that future Cumulative Patches, Hot Fixes, or Cumulative Hot Fixes will only be released for the latest Feature Pack.  For example, after the release of TSCO 10.7 Feature Pack 1 (10.7.01) future Cumulative Patches and Cumulative Hot Fixes will be released for installation on top of TSCO 10.7.01.  No future patches or hot fixes will be released that install on top of TSCO 10.7.00 (the base release).  In order to apply future patch packages it will be necessary to upgrade to a base release of TSCO 10.7.01 (TSCO 10.7 Feature Pack #1).

 

There are 3 ways that the latest TrueSight Capacity Optimization (TSCO) Cumulative Hot Fix (CHF) packages for supported TSCO versions can be obtained:

1. Directly via the FTP links below
2. Via the BMC MFT (Managed File Transfer) site by request through a TSCO Technical Support case
3. Provided as an attachment to a TSCO Technical Support case

NOTE: If the Patch or README link in the following table doesn't work, try using the 'Base URL' link to see which patch version is available for download from the BMC FTP site for that release.  A new version of the patch package may have been uploaded and the KA may not have yet been updated with the new version number.

NOTE: The BMC FTP site supports anonymous user access so it will prompt you for a username where you can enter 'anonymous' and then provide your e-mail address as a password.

For example:

220 BMC FTP Server Ready
Name (ftp.bmc.com:mpaska): anonymous
331 Anonymous login ok, send your complete email address as your password
Password:
230 Anonymous access granted, restrictions apply
Remote system type is UNIX.
Using binary mode to transfer files.
ftp>
 

TrueSight Capacity Optimization (TSCO) Cumulative Hot Fix (CHF) Releases

TrueSight Capacity Optimization (Application Server and ETL Engine)
Version	Package	OS	Base URL
20.02.02	AS/EE	All	ftp://ftp.bmc.com/pub/perform/co/chf/20.02.02/
20.02.01	AS/EE	All	Not available. Please deploy 20.02 patch 2 first. It includes all CHFs released for 20.02.01.
20.02.00	AS/EE	All	Not available. Please deploy 20.02 patch 2 first. It includes all CHFs released for 20.02.00.
11.5.01	AS/EE	All	ftp://ftp.bmc.com/pub/perform/co/chf/11.5.01/
11.5.00	AS/EE	All	ftp://ftp.bmc.com/pub/perform/co/chf/11.5.00/
11.3.01	AS/EE	All	ftp://ftp.bmc.com/pub/perform/co/chf/11.3.01/

 

TrueSight Capacity Optimization Gateway Server
Version	OS	Package	Release Date	CHF Number	Base URL	Patch	README
20.02	Linux	Console	--	--	ftp://ftp.bmc.com/pub/perform/gfc/patches/20.02.00/	See FTP site for latest patch
20.02	Windows	Console	--	--	ftp://ftp.bmc.com/pub/perform/gfd/patches/20.02.00/windows/	See FTP site for latest patch
20.02	Linux	Agent	--	--	ftp://ftp.bmc.com/pub/perform/gfc/patches/20.02.00/	See FTP site for latest patch
20.02	Windows	Agent	--	--	ftp://ftp.bmc.com/pub/perform/gfd/patches/20.02.00/windows/	See FTP site for latest patch
11.5.01	Linux	Console	--	--	ftp://ftp.bmc.com/pub/perform/gfc/patches/11.5.01/linux	See FTP site for latest patch	--
11.5.01	Windows	Console	--	--	ftp://ftp.bmc.com/pub/perform/gfd/patches/11.5.01/windows	See FTP site for latest patch	--
11.5.00	Linux	Console	--	--	ftp://ftp.bmc.com/pub/perform/gfc/patches/11.5.00/linux	See FTP site for latest patch	--
11.5.00	Linux	Agent	--	--	ftp://ftp.bmc.com/pub/perform/gfc/patches/11.5.00/linux	--	--
11.5.00	Windows	Console	--	--	ftp://ftp.bmc.com/pub/perform/gfd/patches/11.5.00/windows	See FTP site for latest patch	--
11.5.00	Windows	Agent	--	--	ftp://ftp.bmc.com/pub/perform/gfd/patches/11.5.00/windows	--	--
11.3.01	Linux	Console	--	--	ftp://ftp.bmc.com/pub/perform/gfc/patches/11.3.01/linux	See FTP site for latest patch	--
11.3.01	Linux	Agent	--	--	ftp://ftp.bmc.com/pub/perform/gfc/patches/11.3.01/linux	See FTP site for latest patch	--
11.3.01	Windows	Console	--	--	ftp://ftp.bmc.com/pub/perform/gfd/patches/11.3.01/windows	See FTP site for latest patch	--
11.3.01	Windows	Agent	--	--	ftp://ftp.bmc.com/pub/perform/gfd/patches/11.3.01/windows	See FTP site for latest patch	--
11.3.01	AIX	Agent	--	--	ftp://ftp.bmc.com/pub/perform/gfc/patches/11.3.01/aix	See FTP site for latest patch	--
11.3.01	HP-UX	Agent	--	--	ftp://ftp.bmc.com/pub/perform/gfc/patches/11.3.01/hpux	See FTP site for latest patch	--
11.3.01	Solaris	Agent	--	--	ftp://ftp.bmc.com/pub/perform/gfc/patches/11.3.01/solaris	See FTP site for latest patch	--

TSCO/BPA Service Packs

The specific download location and installation instructions for the BPA and TSCO Service Packs is described in the Release Notes associated with the Service Pack release.  BPA and TSCO Service Packs can be obtained from the BMC EPD site.

Version	Type	Release Date	Release Notes
TrueSight Capacity Optimization
20.02.02	Over the top installation	2023-04-10	Service Pack 2 for TrueSight Capacity Optimization 20.02
20.02.01	Over the top installation	2023-02-01	Service Pack 1 for TrueSight Capacity Optimization 20.02
11.5.01	Over the top installation	2019-08-02	Service Pack 1 for TrueSight Capacity Optimization 11.5
TrueSight Capacity Optimization (Gateway Server)
11.5.01	Over the top installation	2019-08-02	Service Pack 1 for TrueSight Capacity Optimization 11.5

TSCO Fix Pack (Patch)
 

Version	Type	Release Date	Release Notes
TrueSight Capacity Optimization
20.02.02	Over the top installation	2023-03-31	20.02.02: Patch 2 for TrueSight Capacity Optimization 20.02
20.02.01	Over the top installation	2020-08-21	20.02.01: Patch 1 for TrueSight Capacity Optimization 20.02
11.5.01.001	Over the top installation	2019-12-12	11.5.01.001: Patch 1 for TrueSight Capacity Optimization 11.5.01

IMPORTANT NOTE 1: It is strongly recommended to deploy TSCO 20.02.02 Patch 2 instead of deploying TSCO 20.02.01 Patch 1 as it includes all fixes.

IMPORTANT NOTE 2: It is not necessary to install TSCO 11.5.01 Patch 001 before installing the latest TSCO 11.5.01.001 Cumulative Hot Fix (CHF) package.  The latest TSCO 11.5.01.001 (11.5 Service Pack 1 Patch 1) CHF package can be installed over the top of TSCO 11.5 Service Pack 1 (11.5.01).  

IMPORTANT NOTE 3: Applied CHF cannot be rolled back in TSCO as the CHF packages may contain DDL updates which are updates to the contents of a static table (loaded via a dbalign) or the structure of a table (the addition, removal, or rename of a column).  The ability to rollback the CHF packages was removed because it can be a problem if you apply the CHF which makes DDL changes and deploys binaries designed to support those changes, then rollback the CHF which is able to revert the binary deployment but then isn't able to revert the DDL changes