How do I uninstall Perform version 7.5.00 or later agent or console on Unix?

Knowledge Article

How do I uninstall Perform version 7.5.00 or later agent or console on Unix?
How do I uninstall Perform version 7.5.00 or later agent or console on Unix?
BMC Performance Assurance for Servers
BMC Performance Assurance for Servers
BMC Performance Assurance for Servers
BMC Performance Assurance for Servers
The Perform version 7.5.00 installation installs an uninstall binary which can be run through the java GUI or via a silent uninstall from the command line.
 
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  • Uninstall

Legacy ID:KA318046

Section I: GUI uninstall

The uninstall can be accessed via the [Installation Directory]/UninstallBMCBPA/uninstall script.

  > [Installation Directory]/UninstallBMCBPA/uninstall

The command should be run as the root user to allow the uninstall to properly remove the product and reverse any configuration changes implemented by the b1configVVVV.sh root configuration script.
 

Section II: Silent uninstall

To uninstall the Perform product silently it is necessary to specify a silent uninstall options file.

Step 1

There is an uninstall options file available in the [Installation Image Directory]/image/silent called ConsoleSilentUninstallOptions.txt for the Perform console and AgentSilentUninstallOptions.txt for the Perform agent installation.

There are no changes necessary to the silent uninstall options file. It can be used as is for the console uninstall.

Step 2

Specify the options file on the command line for the uninstall:

  > [Installation Directory]/UninstallBMCBPA/uninstall -i silent -DOPTIONS_FILE="/[path]/ConsoleSilentUninstallOptions.txt

NOTE
The full path to the ConsoleSilentUninstallOptions.txt must be specified. The uninstall will not use the current working directory or search for the options file.
 
The silent uninstall will output information similar to the following:

Listening for transport dt_socket at address: 9998
Preparing SILENT Mode Installation...
===============================================================================
BPA                               (created with InstallAnywhere by Macrovision)
-------------------------------------------------------------------------------
 
===============================================================================
Uninstalling...
---------------
...*
*
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...*
*
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...*
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Installation Complete.

 Q: What happens if the uninstall is run as a non-root user?

The uninstall will finish with a successful uninstall message and the files will be removed from the $BEST1_HOME directory:

  --------------------------------------------------------
  BMC Performance Assurance 7.5.10.11 uninstall succeeded.
  --------------------------------------------------------

But, none of the root configuration done outside of the $BEST1_HOME directory will be removed.


Q: Where do I obtain the ConsoleSilentUninstallOptions.txt file?  Can this be manually created if I don't have access to the installation image on the machine?

The ConsoleSilentUninstallOptions.txt file is included as part of the BPA product installation image (it is in the /[Installation Image]/silent directory).

There are only two active lines in this file:

-U bpaAgent
-U bpaConsole

So, it could be manually created and used when donig the silent uninstall.

For a BPA Console uninstall the file contents should be:

-U bpaAgent
-U bpaConsole

For a BPA Agent uninstall the file contents should be:

-U bpaAgent

Q: how would uninstall the BPA agent from a machine where the BPPM agent is integrated with BPA affect BPPM ?

The DCM is part of the BPA agent installation (and the dcm relies on several other components of the BPA agent installation such as bgscollect).

If you are running PATROL with dcm/bsgcollect data collection then you wouldn't want to uninstall the Perform Agent on those machines (since the PATROL product is using it).  If you are only licensed for PATROL it is OK to have the Perform agent installed (since the PATROL agent install does a full BPA agent install as well).

So, for a PATROL agent envrionment the answer is "don't uninstall the Perform agent" since it is being used as part of the PATROL installation.

For machines where the Perform Agent has been uninstalled it would be necessary to reinstall the agent from the BPPM/PATROL installation image to get the BPA agent components that PATROL requires reinstalled on the machine.

If you are just uninstalling BPA consoles then you should be able to do that by leaving only the '-U bpaConsole' line in the ConsoleSilentUninstallOptions.txt file.  That would uninstall the Perform console binaries but leave the Perform agent binaries in place.
 


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