When installing Control-M 9.0.00 on Solaris 10 and 11 Sparc (64), the following errors is recorded in hs_err_pidXXX.log The file contain error below : # # A fatal error has been detected by the Java Runtime Environment: # # Internal Error (output.cpp:1576), pid=156, tid=24 # guarantee((int)(blk_starts[i+1] - blk_starts[i]) >= (current_offset - blk_offset)) failed: shouldn't increase block size # # JRE version: Java(TM) SE Runtime Environment (7.0_51-b13) (build 1.7.0_51-b13) # Java VM: Java HotSpot(TM) 64-Bit Server VM (24.51-b03 mixed mode solaris-sparc compressed oops) # Core dump written. Default location: /ctm9/ecs9000/core or core.156 # # If you would like to submit a bug report, please visit: # http://bugreport.sun.com/bugreport/crash.jsp # |
1) Install a newer version of Java from www.oracle.com (but note that it must be major version 1.7) If it is a Solaris SPARC 64 Operating System, it needs the following files For example: jre-7u80-solaris-sparc.tar.gz jre-7u80-solaris-sparcv9.tar.gz 2) Set the environment variable BMC_JAVA_HOME in .cshrc, and point to the directory where the new java binary exist. For example: setenv BMC_JAVA_HOME /usr/java/jdk1.7.x_xx/bin 3) Run installation 4) When it fails at the create schema step: Example of the error: === AP-53 - Create Schema : 56 - The execution of util resulted in error: . AP-19 - Create Build DB Schema Module: 3 - DBUSetEnvironment: Running in Oracle mode AP-53 - Create Schema : 56 - The execution of util resulted in error: . === a) Open a new terminal session b) Replace JRE at $HOME/ctm_em (there is a directory JRE there) with JRE files you have downloaded in Point 1. 5) Press "Retry" on the installation. 6) In case of one install, try installing separate components |