Communication between Control-M/Enterprise Manager and Control-M/Server is broken and keeps in disconnected status. |
Following actions can be taken to resolve the problem: a) Increase the memory of the machine and assign more memory to CE process. configure a static JVM Heap Size for Control-M Server Java processes, you may do the following: - Backup then edit the Control-M Server ctm_server/data/config.dat file - Add the parameter CTMS_JVM_MAX_HEAP string with the value 2048 - Recycle Control-M/Server for the new parameter to take effect b) Limit the Sysout/output file size that can be viewed from the Control-M/Enterprise Manager to a maximum of 1 mb ( The value is set in KyloBytes) Version 7.0.0: - Edit file config.dat located in <home>\ctm_server\data and add following keyword: SYSOUT_LIMIT_SIZE 1024 Version 8.0.0 or 9.0.0: - Edit file config.dat located in <home>\ctm_server\data and add following keyword: OUTPUT_LIMIT_SIZE 1024 c) Decrease the timeout of the keep alive of the connection of the CE to GTW. Update following variable in file config.dat located in <home>\ctm_server\data CTM_PRM_KPA_ROUNDTRIP_TIMEOUT 300 The Control-M/Server will need to be recycled for the above changes to take effect. |