As a part of Smart Reporting 20.02 Patch 02 deployment the log4j.properties file is replaced by log4j2.xml file. Here are the steps to enable different logs in same file

This knowledge article may contain information that does not apply to version 21.05 or later which runs in a container environment. Please refer to Article Number 000385088 for more information about troubleshooting BMC products in containers.

Update log4j2.xml file as below to capture respective logs, located at:

• Bundle Tomcat: <SmartReportingInstallDir>\appserver\webapps\ROOT\WEB-INF\
• External Tomcat: <Smart Reporting Tomcat >\webapps\SmartReporting\WEB-INF\

1) To enable SmartReportinglogs in debug mode enter the below section in the file:
<!-- uncomment to set everything under com.hof and bi.yellowfin to debug -->

<Logger name="com.hof" level="DEBUG" >
<AppenderRef ref="applog" />
</Logger>

<Logger name="bi.yellowfin" level="DEBUG" >
<AppenderRef ref="applog" />
</Logger>

2)To enable jdbc logs in debug mode change the "INFO" level to "DEBUG" and additivity to "true":

         <Logger name="com.hof.pool.DBConnectionPool.jdbclog" additivity="true" level="DEBUG">
            <AppenderRef ref="jdbclog" />
        </Logger>

3)To enable source logs in debug mode change the "INFO" level to "DEBUG" and additivity to "true" :

<Logger name="com.hof.pool.DBConnectionPool.sourcelog" additivity="true" level="DEBUG">
            <AppenderRef ref="sourcelog" />
        </Logger>     

4)To enable broadcast logs in debug mode change the "INFO" level to "DEBUG" and additivity to "true" : 

         <Logger name="com.hof.util.Email.emaillog" additivity="true" level="DEBUG">
            <AppenderRef ref="emaillog" />
        </Logger>