CTM-7515 has been created for this issue and is implemented in version 9.0.21.100.
Install the latest available version and patch to resolve this issue.
For version 9.0.21.000, install Control-M/Server patch PACTV.9.0.21.003
Alternate option if not able to install the patch immediately:
Use these steps on each 9.0.21 Control-M/Server.
NOTE: Once the patch or a newer version is installed, do NOT rollback these changes.
- Back up the
<CTM_HOME>/ctm_server/data/config.dat
file - Add to config.dat the line below:
CYCLIC_DELAY_SECS 0
- Make sure the last line of the config.dat file is a blank line
- Run the following two commands for the change to take effect and recheck any currently waiting cyclic jobs
ctmipc -dest CE -msgid CFG
ctmipc -dest CE -msgid CTL -data "Selector refresh"
The CYCLIC_DELAY_SECS 0
parameter disables a new mechanism that was added in version 9.0.21, which causes the issue found in CTM-7515.
This parameter causes minimal performance impact to Control-M/Server.