After installing Dynatrace OneAgent version 1.327, Control-M/Enterprise Manager processes go down and/or do not start. Affected processes can include GUI Server, Forecast, Self Service, and BIM. The GUI Server wrapper outputs messages similar to the following # A fatal error has been detected by the Java Runtime Environment: |
Roll back to Dynatrace OneAgent version 1.325 or lower.
Restart the impacted Control-M/Enterprise Manager services.
To check your Dynatrace version please run the following command as the Dynatrace account or speak with your Dynatrace Administrator: Unix
Windows .\oneagentctl.exe --version
CTM-13123 has been created for this issue. BMC is currently developing a patch that will apply to 9.0.22 and 9.021.300. |