This knowledge article may contain information that does not apply to version 21.05 or later which runs in a container environment. Please refer to Article Number 000385088 for more information about troubleshooting BMC products in containers.
 

In the AR System, the only license key required is for the AR Server. Other licenses can be added manually without a license key.

To apply the AR Server License:

1. Log in to the application and navigate to AR System Administration > AR System Administration Console.

2. Go to System > General > Add/Remove Licenses.

3. Click Add New.

4. Select License Type > AR Server > AR Server from the dropdown menu.

5. Complete the required fields:

6. Number of Licenses: Enter 1. This value is required for all license types.

Expiration Date: Only required for trial licenses. Use the date provided in the license email. Leave this field blank for permanent licenses.

Key: Enter the license key provided in the license communication.

7. Click Save. A confirmation message appears once the license is applied successfully.

NOTE: The license takes effect immediately. Restarting the application is not required.       


Related articles:
How to request a Permanent License for AR System Server via Support Web
How to Purge a License for AR System Server via Support Web