This knowledge article may contain information that does not apply to version 21.05 or later which runs in a container environment. Please refer to
Article Number 000385088 for more information about troubleshooting BMC products in containers.
Legacy ID:KA287182
In AR System the only license key required is the AR Server license.
Other licenses can be added manually without the license key.
To add the AR Server License please follow the following steps:
1. Log in to the application and go to AR System Administration > AR System Administration Console

2. Go to System > General > Add/Remove Licenses.

3. Click on Add New

4. Select License Type* > AR Server > AR Server from the drop down menu.

5. Fill the required fileds:

Number of Licenses*: 1 - applicable for all type of Licenses. Always has to be 1
Expiration Date - This is applicable only for Trial Licenses. The expiration date is provided in the e-mail you may have received containing the License.
Permanent Licenses don't require any date and this field should be left empty when applying this License type.
Key - The License key required all Licenses types and also part of the communication you may have received with the Licenses information.
6- After having filled all the required fields, press Save.
The following message will appear to confirm the License was applied correctly.
Note: The License will take effect right away and a restart of the application is not required at all.

Related information:
Remedy - Server - How to apply an AR Server purged license
How to request a Permanent License for AR System Server via Support Web
How to Purge a License for AR System Server via Support Web
How to request a Trial/Temporary License for AR System Server via Support Web