Remedy Smart Reporting - Version information

Knowledge Article

Article Number

000288556

Old Article Number

000130237

Article Type

FAQ/Procedural

Title

Remedy Smart Reporting - Version information

Summary

Information related to Smart Reporting version and code version

Product

BMC Helix IT Service Management OnPrem

Component

Smart Reporting Remedy

Applies to

Smart Reporting 9.x

Question

How to verify Yellowfin build information with Remedy Smart Reporting version?

Answer

This knowledge article may contain information that does not apply to version 21.05 or later which runs in a container environment. Please refer to Article Number 000385088 for more information about troubleshooting BMC products in containers.

1.- Open Smart Reporting info.jsp page: http://<SmartReporting_server_name>:<SmartReporting_Port>/info.jsp or on system information if you log as an administrator

User-added image

2.- In the displayed page, take note of "Current Code Version" value displayed under "Application Details".

3.- Search for "Code Version" in next table using the value of the previous step:

On Premises

Smart Reporting Version	Yellowfin Build	Version	Additional Comment
SR- 90SP1	20150729	7.1	Jul-2015 GA
SR - 91	20151203	7.1	Dec-2015 GA
SR - 91	20151203	7.1	Dec-2015 GA
SR - 91P1	20160418	7.1	Apr-16
SR - 91P1	20160418	7.1	Apr-16
SR - 91SP2	20161021	7.1	Nov-2016 GA
91 SP2 P1	20170124	7.1
91 SP2 P2	20170124	7.1
91 SP2 P4	20170124	7.1
91 SP3	20170512	7.3
91 SP3 P1	20170619	7.3	AR Version - 9.1.03.001 20170817 Patch1 has one HF delivered - SR_9103P1_20170908_CU_ALL to address filter issue
91 SP4	20171012	7.3	Nov-2017 GA
91 SP4 P2 (18 02)	20180108	7.3	Feb-18
9.1.05 - 18.05	20180418	7.3	May-18
9.1.06 - 18.08.00	20180801	7.3	Aug-2018 Note - Repository/DB Based cluster type is available in this YF build.
18.08.00 P1	20181004	7.3	Nov-18
9.1.07 - 19.02.00	20190131	8.0.1	Feb-19
19.02 P1	20190221	8.0.1	May-19
9.1.08 - 19.08.00	20190709	8.0.2	Aug-19
9.1.09 - 19.11.00	20191025	8.0.2	Nov-19
9.1.10 - 20.02.00	20200121	8.0.4	Feb-20
20.02.01	20200830	8.0.6	Aug-20
20.02.01 HF	20200904	8.0.6	Sep-20
20.02.02	20201223	8.0.8	Dec-20
20.02.02 HF	20211222	8.0.9.2	Nov-21

Helix

Smart Reporting Version	Yellowfin Build	Version	GA Date	Additional Comment
18.05	20180418	7.3	May-18
18.05 P3	20180801	7.3	July 18 (CA Release)
18.08	20180801	7.3
18.08.00 P1	20181004	7.3	Dec-19
18.08.00 P1 HF2	20181004	7.3		SQL Always ON support enabled Tested by SOl QA and not by Product QA
1902	20190131	8.0.1	Feb-19
1908	20190709	8.0.2	Aug-19
1911	20191025	8.0.2	Nov-19
20.02	20200201	8.0.4	Feb-20	Build version is different to address header issue.
20.08.00	20200904	8.0.6	Sep-20
20.02.01 HF1	20200904	8.0.6	Sep-20

Example: If "Current Code Version" displayed in info.jsp page is equals to 20171012, the corresponding version of Remedy Smart Reporting is 9.1.04

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