Is there a way to dynamically link a WO Template based on SRD question responses? |
This knowledge article may contain information that does not apply to version 21.05 or later which runs in a container environment. Please refer to Article Number 000385088 for more information about troubleshooting BMC products in containers. This can be done using Actions based on question responses: - Expose the field TemplateID (301581400) in the AOT - Using an Action that searches for 'Product Name' (or some other unique value) for a WO Template pass the GUID (179) value from the WO Template to field mapping in the previous step. - The WO created will then use that Template for creation |