Please, use the BMC License Usage Collection Utility Version 4.7.01

https://communities.bmc.com/docs/DOC-36548

 
NOTE: This will only give you a list of users that have/are currently using DWP-  Usage Reports.



If you need more details, such as:
 

• Am I entitled to Basic or Advanced?

• How many DWP  licenses do we have?

• Can I get more trial licenses?

• Can I extend my trial period?

Contact your Account Manager / Sales representative.
 

The license report usage tool must configured for DWP / MyIT (Not DWP Catalog) and the report must be run against DWP only,  this is how BMC validates the licenses that the client is using, against which he has actually purchased.

You can buy named or packaged licenses/shared licenses (floating type). If you have further questions, you should check it with your Sales Representative.
 
NOTE:

From DWP18.11 and earlier.

The ITSM / SRM licenses give you access to the DWP / MyIT application, but you have to purchase DWP Catalog licensing, separately.
Next, you have to install the Catalog and user license in DWP Catalog. If not, users can not use the Catalog.

From DWP 19.02 and beyond.

AR Server License for DWP Catalog and of users is embedded in the product, this means you don't need install it from that version on, as this is already "preconfigured" in DWP C for both AR Server and users,but obviously yo will have to acquire the product, because BMC runs licenses audits to validate that you actually entitled to use the product and that you have the right amount of licenses.


From version 18.11 and earlier, you have to buy and install the license that the BMC Sales staff gives you, in the manner indicated in the following documentation or KA:

https://docs.bmc.com/docs/digitalworkplaceadvanced/35/installing-the-product-license-key-and-allocating-user-licenses-771814029.html

https://communities.bmc.com/docs/DOC-116792

https://docs.bmc.com/docs/display/dwpbascurr/License+entitlements
 

LICENSE ENTITLEMENTS