| Component | Defect ID | Description | Affected Versions |
| Java Import Tool | SW00531485 | Import using Data Import Client Tool version 9.1.03 does not work for data file (.arx) if the AR System server is having a port assigned and registered with port mapper value set to false. | 9.1.03 |
| BMC Remedy Mid Tier | SW00533117 | When you login to Mid Tier and set the session time-out to 5 minutes, the session time out message is not displayed on the Service Request Management console. | 9.1.03 |
| BMC Remedy Mid Tier | SW00530468 | The PERFORM-ACTION-TABLE-CLEAR workflow does not work as expected in BMC Remedy Mid Tier, if you have a form that has a table field with associated workflows. |
9.1.02
9.1.02.001
9.1.02.002
9.1.02.004
9.1.03
|
| BMC Remedy Mid Tier | SW00530120 | A Null Pointer Exception exception occurs while Sync Cache is running in the mid tier | 9.1.02
9.1.02.001
9.1.02.002
9.1.02.004
9.1.03 |
| BMC Remedy Mid Tier | SW00529924 | In BMC Remedy AR System version 9.1.02, the query with parameters does not produce expected results. |
9.1.02
9.1.02.001
9.1.02.002
9.1.02.004
9.1.03
|
| BMC Remedy Mid Tier | SW00530847 | When you run a web report without any qualifications in the AR System Report console, No exception occurs |
9.1.02
9.1.02.001
9.1.02.002
9.1.02.004
9.1.03
|
| BMC Remedy Mid Tier | SW00530826 | When you log in to the Mid Tier and save the table field preferences by opening any form or console, the table preferences are not saved intermittently and an error occurs. | 9.1.03 |
| BMC Remedy Mid Tier | SW00531633 | A caught exception occurs and you cannot add any attachments when you upgrade to BMC Remedy Mid Tier version 9.1.03 and configure Disallow attachments with following extensions option for adding other type attachments. | 9.1.03 |
| BMC Remedy Mid Tier | SW00533102 | When you add the work information with two or more attachments while creating Service Request and open the attachments from the fulfillment request, the subsequent actions do not work. | 9.1.03 |
| BMC Remedy Mid Tier | SW00531913 | The AR System Report Console runs report without any qualification, instead of showing an exception. |
9.1.02
9.1.02.001
9.1.02.002
9.1.02.004
9.1.03
|
| BMC Remedy Mid Tier | SW00532509 | When you log in to the Approval Central and try to approve the changes, the following issues are observed on Internet Explorer 11 and Mozilla Firefox:
(Internet Explorer 11) The Password Authentication box appears directly on top of the Sign-In box.
(Mozilla Firefox) The Password Authentication box is behind the Sign-In box. . |
9.1.02
9.1.02.001
9.1.02.002
9.1.02.004
9.1.03
|
| BMC Remedy AR System Server | SW00532556 | When you install BMC Remedy AR System 9.1.02 and apply double authentication, the authentication fails at Approval workflow. | 9.1.03 |
| BMC Remedy AR System Server | SW00532507 | When you delete a field on a form, while the underlying database is locked, inconsistency is detected between the metadata and the data in the table. | 9.1
9.1.001
9.1.02 9.1.02.001 9.1.02.002
9.1.02.004
9.1.03 |
| BMC Remedy AR System Server | SW00530469 | The Application-Query-Delete-Entry workflow causes memory leak, as a result the AR System Server cannot run the DELETE command. |
9.1.02
9.1.02.001
9.1.02.002
9.1.02.004
|
| BMC Remedy AR System Server | SW00532629 | When you have more than 2000 records on the LDAP server, and you create a Push field action to Push these records to a stagging form, the escalation processes only 2000 records to the stagging form. | 9.1.02 9.1.02.001 9.1.02.002
9.1.02.004
9.1.03 |
| BMC Remedy AR System Server | SW00531938 | When you perform delete operations through a custom filters, a thread deadlock occurs in the Centralize Configuration forms. | 9.1.03 |
| BMC Remedy AR System Server | SW00531249 | When you set the Use License Mask to 0 instead of 15 in the AREA configuration, Write licenses are not alloted to the LDAP only users. | 9.1
9.1.001
9.1.02 9.1.02.001 9.1.02.002
9.1.02.004
9.1.03 |
| BMC Remedy AR System Server | SW00531166 | The Admin users authenticated by AREA LDAP do not have admin permissions and cannot log in to the BMC Remedy Developer Studio and other forms to perform the admin operations. The following message is displayed in the BMC Remedy Developer Studio:
"Unable to connect to the following servers: User <username> does not have admin/subadmin privileges on server <servername>." | 9.1.03 |
| BMC Remedy AR System Server | SW00532481 | When you delete a field on a form while the underlying table is locked, inconsistency occurs between the metadata and data in the table. | 9.1
9.1.001
9.1.02 9.1.02.001 9.1.02.002
9.1.02.004
9.1.03 |
| BMC Remedy AR System Server | SW00530119 | When you create an overlay of a form and edit Field Properties of some of the fields, the out-of-the-box fields with NO permissions are visible to the user and the Custom fields with given permission are NOT visible to the user. | 9.1.02 9.1.02.001 9.1.02.002
9.1.02.004
9.1.03 |
| BMC Remedy AR System Server | SW00531815 | A null pointer exception is detected in API/SQL/FILTER logs and email notification is not generated when the email text of filter Notify action references a field that does not exist in the main form. | 9.1.02 9.1.02.001 9.1.02.002
9.1.02.004
|
| BMC Remedy AR System Server | SW00533056 | The filter loop guide workflow fails when the table field qualification is changed due to the corruption in table field metadata. | 9.1.03 |
| BMC Remedy AR System Server | SW00531304 | On the Server Information form ARERR9201 occurs because the server licence time out starts even if the last session is still open. The session time-out should start only when the last session is closed. | 9.1
9.1.001
9.1.02 9.1.02.001 9.1.02.002
9.1.02.004
9.1.03 |
| BMC Remedy AR System Server | SW00532354 | When you click the Generate Licnse Usage Report button on the Add or Remove Licenses form to generate the license usage report for the specified duration, the AR User floating license count in the generated CSV shows the incorrect count. | 9.1.02 9.1.02.001 9.1.02.002
9.1.02.004
9.1.03 |
| BMC Remedy AR System Server | SW00530751 | In BMC Remedy Developer Studio, the File menu does not work as expected if you add a third level menu item. | 9.1.02 9.1.02.001 9.1.02.002
9.1.02.004
9.1.03 |
| BMC Remedy AR System Server | SW00530760 | When you use a web service to perform a search on the Descriptionfield of HPD:Help Desk form, the following error occurs and matching records are not displayed:
"ERROR (552): The SQL database operation failed.; ORA-00918: column ambiguously defined" | 9.1.03 |
| BMC Remedy AR System Server | SW00530381 | (SQL database) When you create a filter with Set Fields Action with data source as SQL to set the data to a character field, the English language character "N" appears in front of each value that is displayed in the result. | 9.1.02 9.1.02.001 9.1.02.002
9.1.02.004
9.1.03 |
| BMC Remedy AR System Server | SW00529137 | When you create a view form by using a combination of uppercase and lowercase characters for Oracle database column names, the following error occurs:
"Error ORA-00904 (invalid identifier)" |
9.1.02 9.1.02.001 9.1.02.002
9.1.02.004
9.1.03
|
| BMC Remedy AR System Server | SW00523288 | In BMC Remedy AR System version 9.x, the dbchecker utility does not run successfully if you have an Oracle database with a functional index to support case-insensitive searching. | 9.1
9.1.001
9.1.02 9.1.02.001 9.1.02.002
9.1.02.004
9.1.03 |
| BMC Remedy AR System Server | SW00531463 | When you consume an external web service with simple choice element, the outgoing message does not follow the correct order as defined for the element. The simple choice element what you have defined are present at the end of the soapInputDocument web service. | 9.1.02 9.1.02.001 9.1.02.002
9.1.02.004
9.1.03 |
| BMC Remedy AR System Server | SW00531152 | ARDBC LDAP Java plug-ins have an issue with Date/ Time display. The Date/ Time is displayed in Universal Time Coordinate (UTC) format. | 9.1.02 9.1.02.001 9.1.02.002
9.1.02.004
9.1.03 |
| BMC Remedy AR System Server | SW00530828
SW00530829 | When you create a filter from the AP:Notification form, the $Status-History.Assigned.TIME$ field displays the database value instead of the resolved value. | 9.1
9.1.001
9.1.02 9.1.02.001 9.1.02.002
9.1.02.004
9.1.03 |
| BMC Remedy AR System Server | SW00530573 | The value of the $LASTID$ keyword is obtained from different forms in in BMC Remedy AR System version 8.1.02 and in version 9.1.02. | 9.1.02 9.1.02.001 9.1.02.002
9.1.02.004
9.1.03 |
| BMC Remedy AR System Server | SW00530118 | The Asset Life Cycle audit displays duplicate values when you update an Asset Management CI with values such as, Status, Receive date, or Purchase date.
Check the article here for an updated information on this behavior. | 9.1
9.1.001
9.1.02 9.1.02.001 9.1.02.002
9.1.02.004
9.1.03 |
| BMC Remedy AR System Server | SW00530090 | The AREA/ARDBC plug-ins do nothave a time-out. Therefore, if the LDAP server experiences any issues, the plug-in server threads stop responding and are not released. | 9.0.01
9.1
9.1.001
9.1.02 9.1.02.001 9.1.02.002
9.1.02.004
9.1.03 |
| BMC Remedy AR System Server | SW00529957 | If you use the STRIPHTML function with the "style" tag in a filter, the function does not remove the html tags the same way as it removes them in BMC Remedy AR System 8.1. | 9
9.1
9.1.001
9.1.02 9.1.02.001 9.1.02.002
9.1.02.004
9.1.03 |
| BMC Remedy AR System Server | SW00530009 | Functional index created on a table column in an Oracle database for case-insensitive search is not utilized for the Select statements. | 9.1.02 9.1.02.001 9.1.02.002
9.1.02.004
9.1.03 |