Fail to open any viewpoints in Control-M/Enterprise Manager Workload Automation GUI with "Error: Failed to open viewpoint ('<Viewpoint Name>', code 0)" message

Knowledge Article

Article Number

000272485

Old Article Number

000032937

Article Type

Solutions to a Product Problem

Title

Fail to open any viewpoints in Control-M/Enterprise Manager Workload Automation GUI with "Error: Failed to open viewpoint ('<Viewpoint Name>', code 0)" message

Summary

Fail to open any viewpoints in Control-M/Enterprise Manager Workload Automation GUI with "Getting Error: Failed to open viewpoint ('<Viewpoint Name>', code 0)" error

Product

Control-M/Enterprise Manager

Component

Control-M/Enterprise Manager

Applies to

All versions of Control-M/Enterprise Manager

Problem

- Fail to open any viewpoints in Control-M/Enterprise Manager Workload Automation GUI
- Getting "Error: Failed to open viewpoint ('<Viewpoint Name>', code 0)" message
For example
Error: Failed to open viewpoint ('All Jobs', code 0)

Cause

The ulimit setting of the Control-M/Enterprise Manager is not defined as required
UNIX Only

Solution

- For Control-M/Enterprise Manager installed on a Unix/Linux host, verify that the limit settings are correct for the Control-M/Enterprise Manager UNIX user.

- Use the command "ulimit -a" to verify against what is published in the Control-M Workload Automation Installation Guide.

- For example, descriptors may be set too low, or datasize may be set incorrectly.

Related Products:

Control-M/Enterprise Manager

Attachment(s):