Remedy AR System Server - Where can I get the Compatibility Matrix

Remedy AR System Server - Where can I get the Compatibility Matrix

Knowledge Article

Article Number

000262385

Old Article Number

000060287

Article Type

Solutions to a Product Problem

Title

Remedy AR System Server - Where can I get the Compatibility Matrix

Summary

Compatibility Matrix for AR System

Product

Remedy AR System Server

Component

AR System Server

Applies to

All Supported Version

Problem

Where can I get the Compatibility Matrix for AR System?

Cause

Solution

This knowledge article may contain information that does not apply to version 21.05 or later, which runs in a container environment. Please refer to Article Number 000385088 for more information about troubleshooting BMC products in containers.

Legacy ID:KA381531

You can check the BMC SOLUTION AND PRODUCT AVAILABILITY AND COMPATIBILITY UTILITY (SPAC) in the Support site.
Link: https://docs.bmc.com/docs/compatibility/

There it will be listed all the requirements for AR System.
To get the actual Compatibility Matrix, you need to search for the required product

Compatibility Matrix.png
Once you select the required version, you will get the detailed information as show in the following image:
Remedy Compatibility.png

Also, you can get compatibility matrix on PDF, from the following links:
9.1.00
https://docs.bmc.com/docs/itsm91/bmc-remedy-itsm-suite-compatibility-matrix-608490635.html?preview=/608490635/905414822/BMC_Remedy_AR_System_9_1_00_Compatibility_Matrix_9_1_00.pdf

9.1.03
https://docs.bmc.com/docs/itsm91/files/608490635/905414823/1/1574433267077/BMC_Remedy_AR_System_9_1_Compatibility_Matrix.pdf

9.1.04
https://docs.bmc.com/docs/itsm91/files/608490635/905414827/1/1574433267149/BMC_Remedy_AR_System_9_1_00_Compatibility_Matrix_Dec_2017.pdf

18.05
https://docs.bmc.com/docs/itsm1805/files/804712030/811762518/1/1527752957774/BMC_Remedy_AR_System_18_05_Compatibility_Matrix.pdf

18.08
https://docs.bmc.com/docs/itsm1808/files/817899010/823448826/1/1535436030262/BMC_Remedy_AR_System_18_08_00_Compatibility_Matrix_Aug_2018.pdf

19.02
https://docs.bmc.com/docs/itsm1902/files/841099840/856623168/2/1584526053695/Remedy_AR_System_19_02_and_BMC_CMDB_19_02_Compatibility_Matrix_Feb_2019.pdf

19.08
https://docs.bmc.com/docs/itsm1908/files/877695048/887396210/2/1584518859154/Remedy_AR_System_19_08_and_BMC_CMDB_19_08_Compatibility_Matrix_Aug_2019.pdf

20.02
https://docs.bmc.com/docs/itsm2002/files/909628962/919905811/2/1582694004411/Remedy_AR_System_20_02_and_BMC_CMDB_20_02_Compatibility_Matrix_Feb_2020.pdf

Attachment(s):