Approval notifications not working as per the configuration done for Still Pending and Still Pending (repeat). |
The solution is not provided OOTB we would consider this as customization. It works as expected in a OOTB lab. Workaround--------------------------- 1. Configure "Still Pending" notification on AP:Administration form. 2. Update the Filter - "SRM:SDS:Notify_Approvers" as below. Current RunIf Qual is - ('Notification List' != "/NULL" ) AND (('TR.Notification Command' = "New Signature") OR ('TR.Notification Command' = "Reassign")) For "Still Pending" Notification, Customer can change it to - ('Notification List' != "/NULL" ) AND (('TR.Notification Command' = "New Signature") OR ('TR.Notification Command' = "Reassign") OR ('TR.Notification Command' = "Still Pending")) You can change the condition as per requirement like, you can add "Still Active"/ "Still Pending (Repeat)" / "Still Active (Repeat)". |