New Job Type created using Application Integrator doesn't deploy when using SSL with the Web Server

Knowledge Article

Article Number

000346260

Old Article Number

000101534

Article Type

Solutions to a Product Problem

Title

New Job Type created using Application Integrator doesn't deploy when using SSL with the Web Server

Summary

If SSL is enabled on the Web Server Application Integrator Job Types will not deploy

Product

Control-M Application Integrator

Component

Control-M Application Integrator

Applies to

All versions of Control-M Enterprise Manager Client
All versions of Control-M Application Integrator

Problem

- When SSL is enabled on the Web Server new Job Types will not fully deploy.
- The deployment will succeed to the Control-M Agent but not to the Control-M Enterprise Manager Client.

Cause

CAR00053229 - SSL - SSL client job palate isn't updated with the new AI Application plugins, and don't delete the job types that was uploaded earlier from different EM server
The Control-M Enterprise Manager Client needs to be changed to allow SSL

Solution

The work around for this issue is to Manually deploy the Job Type to the Control-M Enterprise Manager Client machines as follows:

Deploy the new Job Type from the Application Integrator Designer
Login to the Control-M Enterprise Manager Server
Navigate to: <em home>/ctm_em/etc/emweb/tomcat/AIRepo/<Job Type Name>.DEPLOYED
Copy the <Job Type Name>.zip to the following path on the Control-M Enterprise Manager Client: C:\Program Files\BMC Software\Control-M EM 8.0.00\Default
Right click the .zip file and choose "Extract here..."

Additional Information:
Customers viewing this solution may find value in the following self-help Connect with Control-M video.

Attachment(s):