Customer was unable to Edit any of the CMDBInput,CMDBOutput,CMDBLookup steps in Spoon. They had even copied CMDBInput,CMDBOutput,CMDBLookup files from a working environment and that too did not help.

This knowledge article may contain information that does not apply to version 21.05 or later which runs in a container environment. Please refer to Article Number 000385088 for more information about troubleshooting BMC products in containers.

Advising customer to install the AI Client part which deploys the CMDB Steps for AI helped to resolve the issue. Refer screenshot for the installer details on EPD.