• While to consuming the third party web service via a Remedy SetFields Webservice filter.  the following error is observed:

• Getting a certificate error while calling a Webservice

.................................
sun.security.validator.ValidatorException: PKIX path building failed: sun.security.provider.certpath.SunCertPathBuilderException: unable to find valid certification path to requested target
.................................
Message not in catalog; Message number = 9130: ; nested exception is: javax.net.ssl.SSLHandshakeException: sun.security.validator.ValidatorException: PKIX path building failed: sun.security.provider.certpath.SunCertPathBuilderException: unable to find valid certification path to requested target (ARERR 9130)
.................................

We need to make sure the certificate is being used by the ar server

Step 1:
Identify the JRE path in being used for ARS. This can be checked in the armonitor.cfg/armonitor.conf

Step 2:
Execute the below command :
keytool –import –v –alias {new alias for the certificate} -file {full path to the certificate} –keystore {Path from the JRE being used by ARS \lib\security\cacerts}


If you are having problems loading the wsdl in dev studio, you may need to add a parameter in Dev Studio
> Open {DevStudioInstallPath}\devstudio.ini and add:
-Djavax.net.ssl.trustStore={Path from the JRE being used by the ARS\lib\security\cacerts}


To actually test if the current certificate works as expected please check the utility from this article:
Remedy - Server/Web - Checking SSL connection out of remedy using SSL Poke utility