Windows Catalog Update job completes with below warning in the job run log:

Filter [<ProductName>] is misspelt or not supported, please revisit the configuration file.

Example: Microsoft Windows Server 2019
Warning: Filter [Microsoft Windows Server 2019] is misspelt or not supported, please revisit the configuration file.

A] Validate if the product/filter added is supported:

- This can be checked by executing the offline downloader as mentioned in the 'Customizing the product_category.xml file' section in Patch catalog - Windows Catalog

To export patch metadata from the Shavlik to a CSV file, run the offline Patch Downloader utility for Microsoft Windows with the following command:
windows_downloader.bat -configFile <DownloadConfigurationXMLFile> -exportIvantiProductCatalog <CSVFile>

B] If the product is listed in the csv file:
- Re-add the customized product_categories.xml in:

Patch Global Configuration > Windows > Windows Filter Configuration File



- Click on 'Apply' and 'OK'

C] If A] and B] does not help, perform below steps:

1.  Delete the file from console: Patch Global Configuration > Windows > Windows Filter Configuration File (select red cross to delete)
2.  Login to the FileSever
3.  Go to <file server>/patch/GlobalConstants directory.
4.  Make a backup copy of the file the product-categories-filters.xml
5.  Delete the file from the <file server>/patch/GlobalConstants directory
6.  Make sure to add the filter if it is not provided out of the box as per below video

NOTE: Removing the current file deletes any customization made. If user want to customize the file again, download the latest file from Patch Global Configuration.
Product_categories.xml from - Configuration > Patch Global Configuration > Windows > Windows Filter Configuration File and perform the changes as per video:




If the issue still persists, please raise a case with BMC support with below details:

- TSSA exact version and OS
- Catalog update job run logs
- Application server logs of the time frame
- Product_Categories.xml file being used