Best answers and resolutions to common questions on BMC Remedy Developer Studio.

Q: What is the best approach to create a development environment to use Developer Studio?
A:  See setting-up-the-development-environment

Q: Which is the best path? and roadmap to develop an application using Developer Studio?
A:  See Application development with BMC Remedy Developer Studio

Q: Where can I find FAQs on use of BMC Remedy Developer Studio?
A: See BMC Developer Studio Frequently Asked Questions

Q: How can I install Developer Studio on my developers system?
A: Developer Studio installer comes as part of the AR Server installation package.
    To install only Developer Studio and other clients download from EPD the install package: "AR System Clients: Developer Studio, Data Import...."
     Compatibility requirements are as described under the Compatibility section and column OS Notes - Link
     Java requirements are under the Compatibility section and clicking in the Notes and Information section - Link
BMC plans to support Java going forward for Remedy:– Link , see How do Oracle Licensing Changes for Java Affect Remedy Products

Q: How should I update Java in Developer Studio?
A:  See Remedy - AR System/ITSM - How to upgrade Java that is being used by AR and ITSM

Q: How should I investigate an issue where BMC Remedy Developer Studio will not start?
A: See  Troubleshooting startup issues with Developer Studio

Q:  How can I grant the correct level of access to different teams in my org, so they are self sufficient but cannot break other apps?
A: See 25 minute webinar: Planning the Best Developer Studio Access Levels for your Org

Q: How do I navigate and know what is each component in Developer Studio’s interface?
A: See About BMC Remedy Developer Studio

Q: If Developer Studio stops responding while working with the tool, are there any considerations or settings to verify?
A:  See Troubleshooting when Developer Studio stops responding

Q: If it is noticed Developer Studio performing slower than usual, is there any configuration to be checked?
A: See  Troubleshooting performance issues

Q: When saving a form in Developer Studio why do I get the error "ORA-00001: unique constraint (xxxxx) violated?
A: See Error: "ORA-00001: unique constraint violated" while saving a form

Q: When accessing Developer Studio the following error is displayed: ERROR (90): Compatibility mode issue, why?
A: See Compatibility mode error when Login in DevStudio

Q: When configuring Group Overlay for groups I face any challenges, what can I do?
A: See Remedy - AR System Server - Troubleshooting Overlay Groups Issues

Q: Where can I find the latest Remedy recommended hotfixes, Security Vulnerability Fixes and Log4j Fixes?
A: Use the link to get the FTP resources list to download the available fixes - Link

Q: Working with a BMC Helix ITSM SaaS environment, what requirements are needed to work with Developer Studio?
A: See BMC Helix ITSM - How can I use Developer Studio with a Helix ITSM SaaS Environment?

Q: What is CPU/RAM requirement for installing Developer Studio Client in any system?
A: See Preparing to install BMC Remedy Developer Studio

Background: BMC Customer Support analyzes case trends to identify topics that are trending with customers, the resources we share most often to assist them, and how we can improve them. This best FAQ article shares the resources most recommended by BMC Customer Support on the topic.

See more BEST FAQ Articles

Current as of BMC Remedy Developer Studio version 20.02.02 and October 25, 2022