Best answers and resolution to the most common question on Digital Workplace Catalog Workflow

Q: What are best practices for creating workflow in BMC Digital Workplace Catalog?
A: See this webinar BMC Digital Workplace: Webinar - DWP Catalog Workflow Best Practices and Troubleshooting

Q: How can I integrate an Innovation Studio application with Digital Workplace / Digital Workplace Catalog?
A: See  Integrating an Innovation Studio app with DWP/DWP Catalog

Q: Can I integrate BMC Helix iPaas within a Digital Workplace Catalog workflow?
A: Yes, see Using BMC Helix iPaas within a DWP Catalog workflow

Q: How can I perform a Digital Workplace DB refresh in lower environments?
A: See How To Refresh Digital Workplace Catalog Environment - Lower Environment with Production Database copy

Q: How can in build a custom survey in BMC Helix Digital Workplace Catalog?
A: See Designing custom surveys for enhanced services

Q: How can I submit a service request using BMC Helix Digital Workplace Catalog REST API?
A: See this video BMC Digital Workplace (DWP) - How to submit a service request using the Catalog REST API

Q: Can I use DWP Catalog workflow for connecting to a Rest API URL using basic authentication?
A: Yes you can, see DWP Catalog 20.x- Workflow and Rest API with SSL Authentication

Q: How do I create a custom workflow in BMC Helix Digital Workplace Catalog?
A: See Webinar: BMC Digital Workplace - A Custom Workflow Example

Q. How can I simplify string building in Digital Workplace Catalog?
A. See Simplifying string building in Digital Workplace Catalog

Q. How can I use a multi instance loop in DWPC to create multiple Business Workflow cases?
A. See Using a multi instance loop in DWPC to create multiple Business Workflow cases

Q. How can I check the status of externally created artifacts?
A. See Workflow Status checking in DWP Catalog

Q: Is there a troubleshooting guide for issues with Digital Workplace Catalog?
A: See DWP Catalog - Troubleshooting

Background: BMC Customer Support analyzes case trends to identify topics that are trending with customers, the resources we share most often to assist them, and how we can improve them.  This BEST FAQ article provides links to the resources shares resources most recommended by BMC Customer Support on the topic.

Current as of: BMC Digital Workplace v22.1 and March 03, 2023