After integrating RSSO with Digital Workplace, RSSO url is not working due to below error
Missing Remedy SSO url. Fix agent configuration
This knowledge article may contain information that does not apply to version 21.05 or later which runs in a container environment. Please refer to Article Number 000385088 for more information about troubleshooting BMC products in containers.
Please verify the rsso-agent.properties file from below two location :
1. Tomcat Directory : <Installation Directory>\Apache Software Foundation\Tomcat8.5\external-conf
2. Digital Workplace Directory : <Installation Directory>\DWP\DWP\dwp\WEB-INF\classes
Note- Both the rsso-agent.properties file should be identical.
Once the required changes applied on rsso-agent.properties restart the tomcat and check page is loading.