Migrate Agent Query Tool (AQT) from BMC ProactiveNet Performance Management (BPPM) 9.6 to TrueSight Operations Management (TSOM) 11.3.04

Knowledge Article

Article Number

000373019

Old Article Number

Article Type

FAQ/Procedural

Title

Migrate Agent Query Tool (AQT) from BMC ProactiveNet Performance Management (BPPM) 9.6 to TrueSight Operations Management (TSOM) 11.3.04

Summary

Product

TrueSight Operations Management

Component

TrueSight Presentation Server

Applies to

BPPM 9.6

Question

How to migrate Agent Query Tool (AQT) from BMC ProactiveNet Performance Management (BPPM) 9.6 to TrueSight Operations Management (TSOM) 11.3.04

Answer

PSL query are stored @
BPPM: %BMC_PROACTIVENET_HOME%\pw\pronto\conf\aqtCommandList.xml
TSOM: %TRUESIGHTPSERVER_HOME%\truesightpserver\conf\aqtCommandList.xml

Two options:

Move only customization from BPPM to TSOM.
Replace all PSL on TSOM with BPPM.

Move only customization from BPPM to TSOM.

Copy custom PSLs from BPPM: %BMC_PROACTIVENET_HOME%\pw\pronto\conf\aqtCommandList.xml
Make sure not to duplicate entries.

Take a backup copy of” %TRUESIGHTPSERVER_HOME%\truesightpserver\conf\ aqtCommandList.xml” from TSOM (in different folder structure or zip the file)
Add the copied customization preferably at bottom of the file.

Make sure previous PSL ended with “" />”
Do not add PSL after “/Component>

</PrePolpulatedAQTCommands>”

Launch new console of TSPS and check the customization copied.

Replace all PSL on TSOM with BPPM.

Take a backup copy of” %TRUESIGHTPSERVER_HOME%\truesightpserver\conf\ aqtCommandList.xml” from TSOM (in different folder structure or zip the copy)
Replace aqtCommandList.xml from BPPM to TSOM.

Restart not required for both the use cases.

Attachment(s):