When a subtask is created using a Quick template by a Business Rule the template information is not populated on the subtask Ticket

If you are experiencing this issue, please open a new support case and refer to FootPrints Defect number;

DRZNZ-15246: FootPrints 20.20.02 - When subtask is created using Quick template by business rule, template information is not populated on the subtask Ticket

Your case will be associated with the defect, and you will be able to view the defect status in your case record in the section "Defects/RFEs/CARs"


Workaround:

The following workaround is only applicable for version 20.20.02

Download the attached zip file business-59.3714_v3.zip and unzip it.
Stop the TomCat Service
Replace the attached Jar file in <Footprints_installation_path>/web/WEB-INF/lib of FootPrints version 20.20.02
Start the TomCat Service