CMDB Audit link on Asset Management redirects to the old flash-based console in CMDB 20.02 Patch 02, while the redirection goes to the CMDB Portal.

This knowledge article may contain information that does not apply to version 21.05 or later which runs in a container environment. Please refer to Article Number 000385088 for more information about troubleshooting BMC products in containers.

Solution 1:
Update the description field of DVF records related to CMDB.

1. Open "Data Visualization System Files" form.
2. Search with Name = atrium-dvm-AtriumWidget%
3. You will find 3 records. 

• atrium-dvm-AtriumWidget
• atrium-dvm-AtriumWidget-resources
• atrium-dvm-AtriumWidget-3p

• Check that the version is 9.1.10, if you have a different version, delete and import the Widget ZIP files from a working environment or raise a case with BMC to ask for the correct AtriumWidget files
• Update the description for all the records (One can add the "Updated" keyword at the end).
• Open the "Data Visualization Module" form
• Search for 'ModuleName' LIKE "AtriumWidget%"
• One should find 1 record = "AtriumWidget"
• The Atrium-widget.jar file attached should be 42KB Max Size
• Update the description for the record as well, adding suffix "- Updated" at the end.
• Try to access the CMDB Audit and see if it loads fine 

Solution 2:
If the issue is still seen, then perform a hard cache flush of CMDB files with the below KA :

•      https://communities.bmc.com/docs/DOC-114329 

Solution 3:
Deployment of latest HF 20.02 patch 2