TrueSight Presentation Server (TSPS) Core Service (CSR) crashes after upgrade to 11.3.04 if there are 9.6 PATROL Agents with a monitoring policy containing a password.

The hs_err_pid*.log file in installationDirectory\truesightpserver directory and the session.stdout.*.log file in installationDirectory\truesightpserver\logs directory contains the following:

#
# A fatal error has been detected by the Java Runtime Environment:
#
#  EXCEPTION_ACCESS_VIOLATION (0xc0000005) at pc=0x000000c7481086d9, pid=10660, tid=0x0000000000002e98
#
# JRE version: OpenJDK Runtime Environment (8.0_252-b09) (build 1.8.0_252-b09)
# Java VM: OpenJDK 64-Bit Server VM (25.252-b09 mixed mode windows-amd64 compressed oops)
# Problematic frame:
# C  [bpwJNI80.dll+0x86d9]
#
# Core dump written. Default location: C:\Program Files\BMC Software\TrueSightPServer\truesightpserver\hs_err_pid10660.mdmp
#
# An error report file with more information is saved as:
# C:\Program Files\BMC Software\TrueSightPServer\truesightpserver\hs_err_pid10660.log
#
# If you would like to submit a bug report, please visit:
#   http://bugreport.java.com/bugreport/crash.jsp
# The crash happened outside the Java Virtual Machine in native code.
# See problematic frame for where to report the bug.
#

Download and install the latest hotfix from ftp://ftp.bmc.com/pub/TSPS/PATCHES/11.3.04