In the TrueSight Presentation Server console (TSPS), event slot for URL with HTML code is not displayed correctly. Instead, HTML code is displayed rather than rendering it correctly.
e.g  mc_tool_uri='<a href=myremedy-ticketing.bmc.com?sys_id=fabbizzibbaf target="_blank">INC007700</a>';

Also, if an event slot contains hyperlink of file:// then it is no longer clickable.

For TSPS version 11.3.03 and lower, upgrade to current version.

For TSPS version 11.3.04, download and install the latest hotfix from ftp://ftp.bmc.com/pub/TSPS/PATCHES/11.3.04 

NOTE: Use Internet Explorer, Edge or Firefox browser to open the above ftp link as it may not work with Chrome browser. Alternatively, use an ftp client such as FileZilla.

Then execute the following command to enable HTML rendering on the events page:

tssh properties set showHyperLinkOnEvents true reload

For TSPS version 11.3.05 and higher no hotfix is required but it is necessary to execute the following command to enable HTML rendering on the events page:

tssh properties set showHyperLinkOnEvents true reload