Knowledge Article
Client Management: Uninstall Adobe Flash
This KA explains how to uninstall the flash player from computers but it doesn't deactivate the plugin embedded into browsers.
BMC Client Management
Client Management
Any version of BMC Client Management (BCM)
How can I identify devices on which Adobe Flash Player is installed? How can I uninstall Adobe Flash Player from my devices? |
The following procedure will use Adobe's uninstaller for Flash that can be downloaded from here. 1- Identify Adobe flash player should be listed as installed into the software inventory of the devices. To identify these devices: 1.1- Create a FREE query of the type "Devices":
1.2- Go to the tab "SQL" and copy and paste the following free query: SELECT DISTINCT Devices.DeviceName FROM Devices LEFT OUTER JOIN SwInventories InstalledSoftware2 ON Devices.DeviceID=InstalledSoftware2.DeviceID INNER JOIN SwInvApps ATTR_59201 ON InstalledSoftware2.AppID=ATTR_59201.AppID WHERE ( (ATTR_59201.Name LIKE N'Adobe Flash%') AND ( (Devices.TopologyType =N'_DB_DEVTYPE_CLIENT_') OR (Devices.TopologyType =N'_DB_DEVTYPE_RELAY_') OR (Devices.TopologyType =N'_DB_DEVTYPE_MASTER_')) ) ORDER BY Devices.DeviceName ASC
1.3- Set it to "Active": 2- Create a dynamic device group Right click on the query then click on "Create Device Group": 3- Create a custom package The package will contain the file uninstall_flash_player.exe that is to be downloaded from Adobe's website to the package factory that will be used for the next steps:
3.1 Go to Packages > Package Factory and select a package factory 3.2 Right click on the sub-node "Custom Packages" and click on "Create Package..." 3.3 Name it, set a folder to store it if required, and let it to the other defaults settings:
3.4 Go to the sub-node "Configuration" and configure it as following: Do not change any other settings in the remaining tabs. 3.5 Go to the sub-node "Contents" and add the file uninstall_flash_player.exe to it: 3.6 Right click on the package name then click on "Publish to Master": 4- Create an operational rule: 4.1 Create an operational rule then go to the tab "Packages" and right click on "Add Package..." 4.2 Go to the tab "Steps" and add the step "Execute Program" and: - set "C:\temp\uninstall_flash_player.exe -uninstall" in the files Executable path"
- check the option "Wait for end of execution 5- Assign the operational rule Assign it to a test device first, then to the dynamic device group created earlier in this how-to: Notes: - This documentation explains how to deactivate the flash plugins embedded in browsers. This KA doesn't cover that part because browsers updates will cover this themselves. - The following will remain in the control panel as it is a Windows 10 utility related to the embedded flash in Edge/IE: |
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