Job(s) stuck in ThruPut Manager hold when CONTROLO started task is not active

Knowledge Article

Article Number

000409410

Old Article Number

Article Type

Solutions to a Product Problem

Title

Job(s) stuck in ThruPut Manager hold when CONTROLO started task is not active

Summary

In order to track the status of jobs, BMC Control-M requires CONTROLO started task to be active on each LPAR where jobs will execute. Jobs with SYSAFF to a system where CONTROLO is not active may end up in ThruPut Manager hold when JLS/JBS agents are involved. This article describes possible symptoms, but the solution is the same: Make sure CONTROLO is active on all members of the JESplex MAS.

Product

BMC Compuware ThruPut Manager Automation Edition

Component

Applies to

All editions of ThruPut Manager.

Problem

A job which is bound to a JBS agent following ThruPut Manager Analysis is put on hold despite the fact the required agent is ACTIVE on the required system:

DTM1459I 2023.134 00:10:18 NO VTS MOUNTS Job JOBNAME Managed by Control Center 'WLMSC' Type 'TMBI3MED' - Held

The output of the $DJOB12345,LONG command shows that the SYSAFF has been removed from the job and that the job has a SYSAFF for a different system. In the scenario below, the job is in JBS hold because there is a bind to an agent named SYS2 which is not active on system: SYS1, which is the only system where the job is eligible for selection.

$HASP890 JOB(JOBNAME)
$HASP890 JOB(JOBNAME) STATUS=(AWAITING EXECUTION),CLASS=1,
$HASP890                PRIORITY=10,HOLD=(RESOURCE),
$HASP890                CMDAUTH=(LOCAL),OFFS=(),SECLABEL=,
$HASP890                USERID=TSOID,SPOOL=(VOLUMES=(JES001),
$HASP890                TGS=1,PERCENT=0.0001),ARM_ELEMENT=NO,
$HASP890                CARDS=54,DUBIOUS=NO,PRIVILEGE=NO,DJC=NO,
$HASP890                REBUILD=NO,SRVCLASS=TMSLMBI3,SCHENV=,
$HASP890                SCHENV_AFF=(ANY),DUPL_EXEMPT=NO,CC=(),
$HASP890                DELAY=(SYSAFF),
$HASP890                CRTIME=(2023.134,07:10:17),JOBGROUP=,
$HASP890                BERTNUM=3,JOENUM=0,JOEBERTS=0
DTM0220I Job Display
JOB12345 JOBNAME Awaiting Execution For more than 1 day
                  Class   : 1         (General_Services)
                  Priority: 10
                  Sysaff : SYS1
TM-HOLD
Managed: SLM
          JBS   HOLD
          JCS
At 13:00:23, job was not selected because it is held by
   ThruPut Manager
DTM6420I JBS BINDING DISPLAY
JOB12345 JOBNAME HELD BY JBS SYS=SYS1
         BINDS TO   - SYS2

Cause

In order to track the status of jobs, Control-M requires CONTROLO started task to be active on each LPAR where jobs will execute. Without CONTROLO active on the required system, Control-M imposes a SYSAFF of the local system where the job is submitted.

Solution

Make sure that the CONTROLO started task is active on all members of the JESplex (MAS).

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