Control-M for Advanced File Transfer 8.2.00 job fail with Host rejected due to mismatched RSA fingerprint after FTP server host machine changes (same DNS). Attempt to re-authorize the host fails .

Knowledge Article

Article Number

000194967

Old Article Number

000170706

Article Type

Solutions to a Product Problem

Title

Control-M for Advanced File Transfer 8.2.00 job fail with Host rejected due to mismatched RSA fingerprint after FTP server host machine changes (same DNS). Attempt to re-authorize the host fails .

Summary

Control-M for Advanced File Transfer 8.2.00 job fail with Host rejected due to mismatched RSA fingerprint after FTP server host machine changes (same DNS). Attempt to re-authorize the host fails

Product

Control-M for Advanced File Transfer

Component

Control-M/CM for Advanced File Transfer

Applies to

Control-M for Advanced File Transfer 8.2.00

Problem

Control-M for Advanced File Transfer 8.2.00 job fail with Host rejected due to mismatched RSA fingerprint after FTP server host machine changes (same DNS). Attempt to re-authorize the host fails

If you attempt to re-authorize get the following errors:
Failed to authorize SSH host.
Authorize Remote Host request failed.

Cause

CAR00140756 - Error message appears when SSH Host Authorization fails doesn't contain failure reason

Solution

CAR00140756 has been released on fix pack 3 for Control-M for Advanced File Transfer 8.2.00, please install it to get this issue solved.

Attachment(s):