How to create Approval Process in Remedyforce? |
Please follow below links to create an Approval Process: https://www.opencodez.com/salesforce/approval-process-in-salesforce.htm https://trailhead.salesforce.com/en/projects/build-a-discount-approval-process/steps/create-an-approval-process If the Service Request to be Auto Submitted for approval process when matching criteria are met in Approval Process then check the Check Box on specific Request Definition Under General Information Tab: Automatically Submit for Approval (when matching criteria are met) by following below steps: 1. Go to Remedyforce Administration 2. Configure Application 3. Request Definitions 4. General Information 5. Automatically Submit for Approval (when matching criteria are met) |