How are collected the EOS/EOL/EOES dates? For example: |
The EOS/EOL/EOES dates are provided by the vendors. They are not found in the scanned device. They are typically found on the website of the vendors like oracle.com. BMC does not rely on a third party to provide this data. The data for some vendors like BMC, Microsoft, and IBM is automatically collected programmatically. The rest is manually collected. All the data collected, automatically or not, is manually validated and added into our EDP. Note that: - Discovery does not collect this data for all the nodes - Vendors may decide to set EOS=EOL. BMC has no reason to think that this is wrong. - Vendors may decide to extend the support later for certain customers only (for an extra fee for example). This is the reason why EOES can be later than EOL. We have no reason to think that this is wrong. |