How to synchronize users from the Active Directory?
How to populate users in BCM from users that are members of an OU from Active Directory?

A User synchronized to a User Group cannot log in the console, only an Administrator can log in the console. (To Setup the Active Directory Sync for Administrator Refer this: Client Management: How to synchronize the administrators from the Active directory so they can log into the console with the same account

In BCM, Users synchronized in User Groups are different from Administrators. An administrator can exist as an Administrator and as a User as well. Operational rules can be assigned to the users.

The current user of each device is created as a User in the database through the identities that devices upload to the master. If Users are also synchronized from the Active directory they will be merged with the users uploaded from the devices if their users log in the devices in the same way that users are synchronized from the AD.

1- Create a directory server
If no directory server has been set in this environment then follow this KA: Client Management: How to create a directory server.

2- Set the LDAP connector
- Go to the User Groups node in the BCM Console
- Right Click on the node "User Groups"  then select "Create new user group"
- Select the User Group then go to the sub-node "Dynamic Population" and then to "Directory Server"
- Right-click and select "Assign Server"
- Select the desired OU to synchronize:



- Select the OU containing the administrators



The users are now synchronized in the user group: