For few specific users , only a single Cost Center is visible from an Asset even though Multiple Cost centers are configured. |
This knowledge article may contain information that does not apply to version 21.05 or later which runs in a container environment. Please refer to Article Number 000385088 for more information about troubleshooting BMC products in containers. The Cost Manager permission is required for an user to view and Allocate a Cost center for an Asset. If there are multiple cost centers a Cost Manager user would be able to see all the available cost centers while assigning the cost center for an Asset from the Financials tab. If an User is assigned to a specific cost center , Using the Financials Tab on the CTM:People form, then only that particular cost center would be visible. If the user needs to be able to view all the Cost Centers , then remove the assigned cost center from the Users People Profile and they would be able to see all the records. |