Control-M/Enterprise Manager Control-M Configuration Manager reported "Secondary Configuration Agent is unavailable.Thus, no high availability"

Knowledge Article

Article Number

000330816

Old Article Number

000111391

Article Type

Solutions to a Product Problem

Title

Control-M/Enterprise Manager Control-M Configuration Manager reported "Secondary Configuration Agent is unavailable.Thus, no high availability"

Summary

Product

Control-M/Server for UNIX and Microsoft Windows

Component

Control-M/Server for UNIX and Microsoft Windows

Applies to

Control-M/Server for UNIX and Microsoft Windows 9.0.00

Problem

- Control-M/Enterprise Manager Control-M Configuration Manager reported "Secondary Configuration Agent is unavailable.Thus, no high availability" when the Control-M/Server High Availability (HA) is configured.

Cause

Control-M Server Configuration Agent is not started on the secondary node

Solution

In order to resolve this problem, start the Control-M/Server Configuration Agent as below:
- Go to the Secondary Control-M/Server Node of the HA setup
- Open a command prompt
- Execute: start_ca

or

- Start Control-M/Server Configuration Agent on the Windows Services Console

Attachment(s):