Control-M/CM for Advanced File Transfer or Control-M Managed File Transfer - When trying to open the Connection Profile Management in Control-M/Configuration Manager getting the error: Failed to connect to control module (CM). Make sure the CM is running Checking the logs you will see: AS_*.log : ========================= 0326 15:17:56:953 AS:Sending request to: http://127.0.0.1:39480/CmService 0326 15:17:56:994 AS:Response: <!DOCTYPE html PUBLIC "-//W3C//DTD HTML 4.01//EN" "http://www.w3.org/TR/html4/strict.dtd"> <html><head> <meta type="copyright" content="Copyright (C) 1996-2016 The Squid Software Foundation and contributors"> <meta http-equiv="Content-Type" CONTENT="text/html; charset=utf-8"> <title>ERROR: The requested URL could not be retrieved</title> <style type="text/css"><!-- /* * Copyright (C) 1996-2016 The Squid Software Foundation and contributors * * Squid software is distributed under GPLv2+ license and includes <p>The following error was encountered while trying to retrieve the URL: <a href="http://127.0.0.1:39480/CmService">http://127.0.0.1:39480/CmService</a></p> <blockquote id="error"> <p><b>Connection to 127.0.0.1 failed.</b></p> </blockquote> <p id="sysmsg">The system returned: <i>(111) Connection refused</i></p> <p>The remote host or network may be down. Please try the request again.</p> <p>Your cache administrator is <a ========================== Squid is a caching and forwarding HTTP web proxy. It has a wide variety of uses, including speeding up a web server by caching repeated requests, caching web, DNS and other computer network lookups for a group of people sharing network resources, and aiding security by filtering traffic. Although primarily used for HTTP and FTP, Squid includes limited support for several other protocols including Internet Gopher, SSL,[6] TLS and HTTPS. Squid does not support the SOCKS protocol. AFT_WD logs on the Control-M/Agent can have more information with similar errors as shown below which pointed to a firewall causing issues. 0818 15:07:14:174 AFT_WD:GM_XML_ActOnCharacterData: input text(33)='McAfee Web Gateway - Notification' 0818 15:07:14:174 AFT_WD:GM_XML_ActOnEnd: elem - 'title' 0818 15:07:14:174 AFT_WD:GM_XML_ActOnCharacterData: input text(1)=' --- Other proxies have different messages, as in the example below: 0219 08:35:32:059 AS:Response: <HEAD><TITLE>Request on loopback from external IP</TITLE></HEAD> <BODY BGCOLOR="white" FGCOLOR="black"><H1>Request on loopback from external IP</H1><HR> Description: Your request is prohibited because the request is on loopback from external IP.</B></FONT> <!-- default "Request on loopback from external IP" response (400) --> |
Create a rule at proxy (or firewall) to remove Control-M from proxy. |