On changing the status reason to cancelled , the error Message "Invalid Status Reason for a Task Status of Closed. (ARERR 45098)". The below could be seen on the Active Link Logs. <ACTL> Checking TMS:SHR:SetStatusReasonSelection (0) <ACTL> -> Passed qualification -- perform if actions <ACTL> 0: Set Fields <ACTL> Status Reason Selection (10003018) = "" The Status Reason Selection Value was being Set to Null |
This knowledge article may contain information that does not apply to version 21.05 or later which runs in a container environment. Please refer to Article Number 000385088 for more information about troubleshooting BMC products in containers.
Character Field Value: Closed Perform the search. Validate the entry for the Cancelled Status. If there is a mismatch in the entry make Changes to the same.
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