A TrueSight BladeLogic Server Automation (TSSA/BSA) Redhat/CentOS/OEL patch analysis job fails with the following error in the job run log: Below screenshot is for RedHat Patch Analysis.However,this error can come for any YUM based OS (for ex - CentOS or OEL). Error 15 Sep, 2017 11:52:24 PM STDERR: cat: parsed-include.lst: No such file or directory ERROR::YUM dry run failed. For more details, please execute job in debug mode and check yum.err.logERROR::Multilib version problems found. This often means that the rootERROR:: yum will tell you what the root cause is (which packageERROR:: message showing the root cause of the problem. ERROR::Protected multilib versions: augeas-libs-1.4.0-2.el7.i686 != augeas-libs-1.1.0-17.el7.x86_64 The following error is seen in the yum DEBUG logs : Error: Multilib version problems found. This often means that the root cause is something else and multilib version checking is just pointing out that there is a problem. Eg.: 1. You have an upgrade for ruby-libs which is missing some dependency that another package requires. Yum is trying to solve this by installing an older version of ruby-libs of the different architecture. If you exclude the bad architecture yum will tell you what the root cause is (which package requires what). You can try redoing the upgrade with --exclude ruby-libs.otherarch ... this should give you an error message showing the root cause of the problem. 2. You have multiple architectures of ruby-libs installed, but yum can only see an upgrade for one of those architectures. If you don't want/need both architectures anymore then you can remove the one with the missing update and everything will work. 3. You have duplicate versions of ruby-libs installed already. You can use "yum check" to get yum show these errors. ...you can also use --setopt=protected_multilib=false to remove this checking, however this is almost never the correct thing to do as something else is very likely to go wrong (often causing much more problems). Protected multilib versions: ruby-libs-2.0.0.648-29.el7.i686 != ruby-libs-2.0.0.598-25.el7_1.x86_64 Error: Protected multilib versions: augeas-libs-1.4.0-2.el7.i686 != augeas-libs-1.1.0-17.el7.x86_64 Note that the particular RPMs reported may vary. |
Confirm that a manual yum update also fails with the same error. If so. this is not a BSA-specific issue and rather a problem with yum and/or the state of the target system. Please review RedHat article 2785861 and open a case with RedHat support if you are unable to resolve the problem by following the steps outlined in the RedHat article. Please refer the video below to understand how to DEBUG/Troubleshoot a multilib error : |