1. When fields will show up in Generic View? 2. When fields will show up in Type-specific Area? 3. How fields added in Generic View can be shown in Type-specific area? |
This knowledge article may contain information that does not apply to version 21.05 or later which runs in a container environment. Please refer to Article Number 000385088 for more information about troubleshooting BMC products in containers. Consider we want to expose OOTB fields present on AST:BaseElement form to SmartIT Asset View.
1. In order to show the fields in SmartIT (Generic View), the fields need to be added in AST:BaseElement & AST:Application Form. When fields are added in forms, fields shows up in SmartIT -> Asset View -> Generic View. 2. In order to show the fields in SmartIT (Type Specific View), the field needs to be added in AST:Attributes & AST:Application Form (asset related forms). When fields are added in forms, fields shows up in SmartIT -> Asset View -> Type Specific View. 3. In order to show the fields in SmartIT (Type Specific View) even when added to AST:BaseElement & AST:Application but not in AST:Attributes form, the field needs to be added in AST:BaseElement (keep those fields Not In view, also if the fields are in multiple views, we need to remove the fields out of view from other views as well) & AST:Application Form. When fields are added in forms like that, fields shows up in SmartIT -> Asset View -> Type Specific View. |