This knowledge article may contain information that does not apply to version 21.05 or later which runs in a container environment. Please refer to Article Number 000385088 for more information about troubleshooting BMC products in containers. Http Test Tool or TestHttpClient has been designed to help troubleshoot http based integrations. Attached to this article (available from the right hand side). We have developed multiple use cases regarding REST, but it can be used for SSL troubleshooting, SOAP based webservices or connectivity issues. Introduction: How to run it How to build scripts for it Remedy REST API Use cases How to login How to get entries How to create entries (with and without attachments) How to update entries (with and without attachments) How to delete entries How to retrieve attachments SSL Use case recommendations (applies for SOAP, REST or other HTTP connections requiring Certificates) SOAP Based Webservices Use Case The attachment on this Article contains also the samples for this webinar https://community.bmc.com/s/news/aA33n000000ClBGCA0/connect-with-bmc-helix-itsm-and-remedy-invoking-itsm-rest-services-webinar |