This knowledge article may contain information that does not apply to version 21.05 or later which runs in a container environment. Please refer to
Article Number 000385088 for more information about troubleshooting BMC products in containers.
20.02 Midtier Defects Fixed in latest Cumulative Hotfix Packages
Note: To access and download the latest available Hot Fix bundle, please check the article:Remedy - Where can I find the latest Remedy recommended hotfixes?
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Product Area
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Problem Type
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Defect ID
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Problem Description
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Date Fixed
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| Midtier | Form | SW00571074 | Incident form freezes when user clicks on "Search knowledge base" (dialog not visible) | 09/01/2020 |
| Midtier | Character field | SW00570864 | Issue with work info notes field Expand Box when setting Show URL to True | 08/25/2020 |
| Midtier | Currency field | SW00570488 | Currency Conversion error when trying to add Unit Price in Purchasing Console | 08/14/2020 |
| Midtier | Reporting | SW00570520 | Unable to set Report Working Directory for Web reports outside of Mid-Tier install path on UNIX OS. | 08/14/2020 |
| Midtier | RTF field/Tooltip | SW00570486 | On-Hover Tooltip action with RTF fields causes disruptions while trying to type/edit the contents in the field | 08/14/2020 |
| Midtier | Section 508 | SW00570422 | 508:when click enter on option on custom configuration it does not open related form | 08/12/2020 |
| Midtier | Menu field | SW00568711 | Group List is not showing properly for Admin and non admin user | 07/24/2020 |
| Midtier | Reporting | SW00567810 | Container AR System Report Console - Cannot open report with accented characters | 06/19/2020 |
| Midtier | Security | SW00567774 | Cross site scripting - Unvalidated inputs | 06/16/2020 |
| Midtier | Table field / Scrollbar | SW00567581 | Two horizontal scrollbars in Table Field rendering - IE 11 | 06/03/2020 |
| Midtier | CSS / Tooltip | SW00567433 | 20.02 Mid-Tier CSS Broken for Tooltip | 05/22/2020 |
| Midtier | Character field | SW00567282 | Unable to resize character field popup editor smaller than it's original size | 05/21/2020 |
| Midtier | Table field / Tooltip | SW00566959 | Table field tooltip hover functionality works too fast, arsystem.hover_wait_time does not control delay | 04/25/2020 |
| Midtier | Web Service | SW00566735 | Web Service Soap envelope request with no AuthenticationInfo header fails with SoapFault and NullPointerException | 04/13/2020 |
| Midtier | Config Tool | SW00566700 | Mid-Tier Configuration tool doesn't consistently use the FQDN for arserver when validating the user making changes to configuration. | 04/10/2020 |
| Midtier | Web Reports / Excel | SW00565996 | Web reports exported using Spudsoft Excel emitter don't export date/time fields adjusted to the user's timezone. | 03/18/2020 |