The 20.02 Patch 05 install is failing. The failure is due to an error when the installer needs to run cmdbdriver.exe 

Example log snippet: 

(Apr 29 2024 10:55:19.286 AM -0400),INFO,com.bmc.smbu.install.common.rule.engine.cmdb.driver.CmdbDriverCommand,
  LOG EVENT {Description=[Command array "C:\Users\TODD~1.LAZ\AppData\Local\Temp\Utilities\cmdb\cmdbdriver.exe" -s <servername> -u "Action Request Installer Account" -p <not_displayed> -t 21100 -x "C:\Program Files\BMC Software\AtriumCore\cmdb\en\workflow\upgrade\GetVersion-cmd-OSD.txt"]}
(Apr 29 2024 10:55:23.892 AM -0400),INFO,com.bmc.smbu.install.common.rule.engine.cmdb.driver.CmdbDriverCommand,
  LOG EVENT {Description=[Execution result [resultType=COMPLETED,exitCode=-1073741515]]}
(Apr 29 2024 10:55:23.892 AM -0400),INFO,com.bmc.smbu.install.common.rule.engine.cmdb.driver.CmdbDriverCommand,
  LOG EVENT {Description=[Execution result [resultType=COMPLETED,exitCode=-1073741515]]}
(Apr 29 2024 10:55:23.892 AM -0400),INFO,com.bmc.smbu.install.common.rule.engine.cmdb.driver.CmdbDriverCommand,
  LOG EVENT {Description=[Completed executing CMDB Driver command]}
(Apr 29 2024 10:55:23.892 AM -0400),INFO,com.bmc.install.product.atriumfoundation.cmdb.task.CheckCMDBRunning,
  LOG EVENT {Description=[CMDPPreInstallTest],Detail=[Result: false]}

*Also note, the "exitCode=-1073741515" may be seen for other executables like arcache.exe or driver.exe when installing an AR System Server Patch. See KA000431068 for details and know the resolution is likely the same. 

1. Run Microsoft Visual Studio Updates by referring below url:

Visual C++ Redistributable for Visual Studio 2012 Update 4

*Note: If installing on 64bit windows, it is recommended to run both the VSU_4\vcredist_x64.exe and VSU_4\vcredist_x86.exe

2. Once above executable ran successfully, restart VM.
3. Launch CMDB installer. Once you launch it, there will be "C:\Users\TODD~1.LAZ\AppData\Local\Temp\Utilities\cmdb\cmdbdriver.exe" get copied in Temp folder.
4. Open command prompt and try running "C:\Users\TODD~1.LAZ\AppData\Local\Temp\Utilities\cmdb\cmdbdriver.exe" from cmd.