BMC Helix ITSM Digital Workplace - How to check rejected comments in DWP Approvals?

BMC Helix ITSM Digital Workplace - How to check rejected comments in DWP Approvals?

Knowledge Article

Article Number

000433785

Old Article Number

Article Type

FAQ/Procedural

Title

BMC Helix ITSM Digital Workplace - How to check rejected comments in DWP Approvals?

Summary

How to check rejected comments in DWP Approvals?

Product

BMC Helix ITSM

Component

BMC Digital Workplace Basic

Applies to

DWP 23.3 +

Question

How to check rejected comments in DWP Approvals?

Answer

Rejected comments from approver can be reviewed hitting the little "Information" mark in DWP rejected status as shown below:

Attachment(s):