Best answers and resolutions to common questions on BMC Client Management Console login issues


Q: Quick overview of web console and details to download and install BMC Client management console?
A: See Web console Overview
A: See Download and install BMC Client management console

Q: How to install BCM Console and launch in Linux / RHEL?
A. See BCM - How to install BCM Console and launch in Linux / RHEL

Q: How to troubleshoot "Connection failed: the host is either unreachable on the given port or there is a wrong SSL configuration" when attempting to log in to the console?
A.  See Client Management - Installing certificate for standard console installation package - INCLUDES VIDEO

Q: How to troubleshoot "Failed to update database "bcmdb" because the database is read-only."identified in the logs to address login issue?
A. See Client Management - How to troubleshoot "Failed to update database "bcmdb" because the database is read-only mode"identified in the logs to address login issue

Q: How to fix web console access failing with error "File has wrong checksum"?
A. See Client Management : After BMC Client management upgrade the webconsole access fails with error " File has wrong checksum"

Q: How to resolve the cyclic error identified in the logs to address the login issue?
A. See Client Management - Unable to login to console due to the error cyclic topology while searching device route for id 1000

Q: How to fix Account logout issue ?
A. See Client Management : DRZKZ-2672 - The console indicates your system account is locked

 Q: How to Reset the password for the 'admin' account?
 A. See Client Management - How to clear/reset the password for the 'admin' account (Requires Login)

Q: How to make BCM client management url private?
A. See Client Management : Is it possible to restrict access or make BCM console URL private ?